Welcome to ChefMateHub. These Terms & Conditions govern your use of our website chefmatehub.store and the purchase of kitchen appliances and related products from our store. By accessing or using our site, you agree to comply with these Terms & Conditions. Please read them carefully before placing any order.
1. General Information
ChefMateHub operates as an online kitchen appliances store, offering a wide range of high-quality products for home and professional use. Our registered office is located at Office 26, 3rd Floor, Silver City Plaza, G 11 Markaz, Sector G 11, Islamabad, Pakistan. You can contact us anytime via email at info@chefmatehub.store for inquiries, assistance, or support.
2. Use of Website
By using our website, you confirm that you are at least 18 years old or have the supervision of a parent or guardian. You agree not to misuse our website, interfere with its operations, or engage in activities that may harm the functionality or reputation of ChefMateHub.
3. Products and Availability
We strive to provide accurate product descriptions, images, and specifications. However, product colors and features may vary slightly depending on your device display. Product availability is subject to change without notice, and ChefMateHub reserves the right to discontinue or update products at any time.
4. Pricing and Payments
All prices on chefmatehub.store are listed in the local currency and include applicable taxes unless stated otherwise. We reserve the right to update or change prices without prior notice. Payments must be made through the secure payment options available on our website. Orders will only be processed once payment has been confirmed.
5. Shipping and Delivery
ChefMateHub offers shipping services across Pakistan. Delivery timelines and charges are specified at checkout and may vary based on your location. While we make every effort to ensure timely delivery, we are not responsible for delays caused by courier services or unforeseen circumstances.
6. Returns and Refunds
We aim to provide you with the best quality products. If you receive a defective or incorrect product, you must notify us within 7 days of delivery at info@chefmatehub.store. Products must be returned in unused condition with original packaging. Refunds or replacements will be processed after inspection. Please note that certain items, such as opened or used appliances, may not be eligible for return.
7. Warranty Policy
Some products may include a manufacturer’s warranty, which will be clearly stated in the product description. Warranty claims must be made in accordance with the manufacturer’s policies and require proof of purchase. ChefMateHub is not responsible for warranty service beyond facilitating communication with the manufacturer where applicable.
8. Limitation of Liability
ChefMateHub shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services. Our liability is limited to the maximum extent permitted by law and shall not exceed the amount paid for the specific product in question.
9. Intellectual Property
All content on chefmatehub.store, including text, images, logos, and design elements, are the intellectual property of ChefMateHub and protected by applicable copyright laws. Unauthorized reproduction, distribution, or use of our content is strictly prohibited.
10. Privacy Policy
We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy.
11. Governing Law
These Terms & Conditions are governed by the laws of Pakistan. Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the courts located in Islamabad, Pakistan.
12. Updates to Terms & Conditions
ChefMateHub reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on chefmatehub.store. Continued use of our website after updates indicates your acceptance of the revised Terms & Conditions.
13. Contact Information
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact us at:
Email: info@chefmatehub.store
Address: Office 26, 3rd Floor, Silver City Plaza, G 11 Markaz, Sector G 11, Islamabad, Pakistan
